QQ1: What are the products offered by PCI (Prime Color Image Co., Ltd.)?

PCI specializes in producing and sales of printer consumables, more than 7 years with a worldwide. The products covers Remanufactured Color Toner Cartridge, Black Toner Cartridges, Copier Toner kits and Drums, Remanufactured Inkjet Cartridges, Special Inks for printer and copiers.

QQ2: Who are PCI customers?

Our customers are spanning Europe, America, Asia-pacific, Middle-East and Africa, who are agents, distributors, E-businessman and supermarkets relating with printer consumables. We try to provide the best service to our customers, neither big enterprise nor small company.

QQ3: What is the MOQ of PCI?

USD 1000 for Courier order, USD 2000 for Air Order, USD 3000 for Ocean shipping.

QQ4: Can you provide OEM service for the customer’s Package? How can you arrange packaging for my private brand?

Yes, we have a special design department, it can be designed according to customer demand, but the MOQ of each size box is 2000PCS.

QQ5: How about the products quality?

Strictly produced and inspected according to the standard of ISO9001 & ISO14001, We also have 15 Quality control personnel online or after-lines for testing.

QQ6: How to deal with defective products?

Normally The defective rate: Remanufactured Cartridge: 1-3%, Compatible Cartridges:

QQ7: How about lead time?

Usually 8- 20 days. It should be decided according to payment time and order quantity.